QuickBooks is a bookkeeping software that helps users control the cash flow and manage the budgeting of their business. But, users sometimes fail to perform the business accounting due to QuickBooks Not Responding or freezing. If your QBDT also showcases abnormal behaviour, read this entire blog to understand why the issue develops and the correct methods to eliminate it.
Get this issue resolved by certified QB professionals available for your assistance at 1-855-856-0042 .
Reasons
There can be instances where your QuickBooks fails to execute the commands you give or causes the whole system to freeze. The possible reasons that can make your QBDT unresponsive are mentioned below-
QBDT might stop responding or showcase frequent crashes if the QBWUSER.ini file gets damaged.
Internal issues in the software developed due to its faulty installation on your PC can also hinder its functions.
QuickBooks might face trouble running on an obsolete version of Windows OS.
Solutions
QuickBooks won’t function properly until you tackle the issues that might stop it from responding to the commands you give. The useful methods to terminate the issue from your computer are discussed below in detail-
Solution 1- Fix the QBWUSER.ini file and rerun your QuickBooks
The QBWUSER.ini file stores the collective info of the company files that you run in QBDT and the user accounts that are authorized to access the files. QBDT processes the QBWUSER.file during startup or when you try opening the company file for any accounting task. In case the files don’t run due to damage, the software might freeze and stop responding. You can tackle the issue by repairing the QBWUSER.ini to recreate it the next time you run QuickBooks on your PC. The correct procedure to recreate the QB program file are mentioned below-
Launch the file explorer on your PC and visit C: Users\AppData\Local\Intuit\QuickBooks.
Open the QB folder and look for a file named QBWUSER.ini.
Right-click the QB file and select Rename in the options.
Add ‘.old’ to the file name as an extension without editing its name.
Save the file and reopen your QuickBooks Desktop.
If the software still fails to respond to your commands, check out the next solution.
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Solution 2- Use the Quick Fix My Program tool to counter the internal glitches
QuickBooks might also freeze or fail to respond if internal issues develop in the software, hindering its functions. You can fix the problem using the QuickBooks tool hub, which provides automated tools to confront minor issues in the software. Install the latest version of the tool hub on your PC and apply the following steps-
Open the tool hub on your computer and go to the Program Problems option.
Select Quick Fix My Program in the list and let the automated tool run.
All the internal bugs of the software will be removed after the tool stops running.
Conclusion
This brings us to the end of our blog explaining the causes of QuickBooks Not Responding or freezing inappropriately on your PC. The techniques that can be used to fix the software are mentioned in the blog, and we hope you use them to run your QBDT flawlessly again.
Speak to our QB support team at 1-855-856-0042 if you still have any doubts about the error.
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