Usable Fixes For QuickBooks Cannot Communicate With The Company File Issue

QuickBooks company files are storage of business data of the users and must be stored securely on the PC. In some instances, users run into issues when QuickBooks Cannot Communicate With The Company File . This blog explains why it happens and the techniques that must be used to counter the error. If you also face this QBDT error, keep reading this blog to know more!

Speak to a QB expert directly at 1-855-856-0042 for easy troubleshooting ideas to remove the error.

Reasons

This error message comes up when the software fails to trace the path to the company file and fails to open it. The reasons this issue appears while opening the company file are mentioned below-

The data file is severely damaged and cannot be processed in QBDT due to its unreadable format.
You transferred the company file to a different location on your PC, and the software develops issues when it fails to find the company file in its previous location.
QuickBooks is restricted by the Windows Firewall from accessing its program files or the data file stored in your system drives.

Solutions

You won’t be able to access the financial data in your company file or share it on the network until you get rid of this error. We have mentioned multiple methods below that’ll help you remove this company file error from QuickBooks-

Solution 1- Transfer the company file back to its default location

QBDT displays this error message when the company file cannot be found in its default location on your system. This mostly happens when you move the company file to a new location, and the changes aren’t updated in QuickBooks. This’ll create problems when you try opening the company file, and the software might crash or freeze. You need to move the company file back to its default location to ensure the error doesn’t develop again in the future-

Click on the search panel and type the initials of your data file with a ‘*’ in the front to search precisely.
Go to the data file’s location from the search results and right-click the file.
Click Copy and go to C:\ProgramFiles\Users\UserName\Intuit\QuickBooksXX\CompanyFiles.
Right-click on an empty space and select Paste to move the company file.
Open QuickBooks and try accessing the data file again.

If the error message appears again and the file fails to open, move to the next solution.

Solution 2- Run the File Doctor Tool to mend the damaged data file

This issue can also occur if the company file gets damaged and doesn’t run on your QBDT. You can fix the data file using the QuickBooks tool hub, as shown in the following steps-

Launch the QuickBooks Tool hub and click the Company file issues menu.
Select the Run QuickBooks File Doctor tool from the options and click Browse to mention the company file location.
Single-click the Check you file option and run the tool by entering your QB Admin password.
Open the file in QuickBooks after it is fixed.

Conclusion

This blog explains why QuickBooks Cannot Communicate With The Company File and fails to access its financial data. The methods you need to use to remove the issue are also present in the blog, and we expect that you apply them to make the data file accessible again.

Contact a QB expert at 1-855-856-0042 if you run into problems while using the solutions.

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