Address The QuickBooks Error 15215 With Effective Steps

Mike Jeson

Aug 21, 20232 min read

Updated: Aug 28, 2023

The QuickBooks payroll feature is one of the most important features of the application. To run payroll functions smoothly, regular updates and maintenance are needed. But sometimes, while updating the function, issues take place that lead to error codes. QuickBooks Error 15215 is one such error that occurs as a result of 3rd party or firewall interruptions. The error prevents the user from updating and running the payroll function and needs to be addressed immediately. In this article, we will discuss QuickBooks update problem 15215 and efficient strategies to resolve it.

If you are unable to understand the steps or resolve the error on your own, you can reach out to us at +1-855-856-0042 and get immediate assistance from our support team.

Triggers for the QuickBooks Error Code 15215

The QuickBooks update error 15215 can occur due to the following factors –

Firewall obstruction and interference from 3rdparty applications are the most common reasons behind the update issue in QuickBooks.
Download manager applications like Internet Download Manager might be utilizing most of the broadband capacity leading to connectivity issues while updating payroll.
You are running QuickBooks with a normal user account and need to log in with your Windows admin credentials.
QuickBooks is unable to verify the digital signature due to incorrect Internet Explorer settings.

Resolving the QuickBooks Payroll Error 15225 Effectively

The QuickBooks Desktop error 15225 can be effectively terminated by following the solutions below –

Solution 1 – Perform a Firewall Configuration by Modifying the Advanced Settings

You need to reconfigure your Windows firewall to eliminate the QuickBooks error 15215.

Go to the Control Panel from the Windows Start menu and find the Windows Firewall.
From the left pane, choose Advanced Settings and select New Rule to create a rule.
Click on Inbound Rules and choose the Port option, followed by selecting TCP.
Enter your port-specific number and click Allow the Connection to enter a name for the new rule.
Click Finish and similarly create Outbound Rules to configure your Windows firewall.
Once done, try updating your QuickBooks payroll and see if the error code 15215 is dismissed.

More To Read:- How To Fix QuickBooks Error 15241

Solution 2 – Go to your Advanced Internet Settings and Modify TLS Options

The QuickBooks update error 15215 can occur when your Internet Explorer is incorrectly configured.

Exit QuickBooks and search Internet Options from the Windows Start
Select Internet Options from the appeared list of options and look for TLS in the Advanced
Checkmark Use TLS 1.0 and uncheck Use TLS 1.1 and Use TLS 1.2 options to reconfigure the Internet.
Hit Apply and OK to save the modifications and restart your Windows to update payroll again.
See if the QB error code 15215 is rectified, and if not, you might need advanced troubleshooting.

Conclusion

QuickBooks Error 15215 can be reliably resolved by following the right solutions. Go through the steps given in this article, and if the error persists, you can reach out to us at +1-855-856-0042 and get assistance from our QuickBooks professionals.