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  • Writer's pictureMike Jeson

What To Do About QuickBooks Subscription Has Lapsed Error Message?

Updated: Aug 28, 2023


QuickBooks Subscription Has Lapsed
QuickBooks Subscription Has Lapsed

Failed to recover from QuickBooks Subscription Has Lapsed error in QB? Tried all the ways to eliminate it but still, the issue doesn't go away. An error message stating: Sorry, it looks like you need a Subscription to Start Using QB will pop up on the screen. It happens when you attempt to run or install recent updates, and QB can't verify your subscription because you might have forgotten to update your payment info. If you want to get rid of this frustrating error, read this blog and get back to your work right now.

Are you asking yourself why QuickBooks can't verify my subscription repeatedly? Don't worry, as our support team has all the answers. Contact us at +1-855-856-0042 now!!

Why Are You, Getting QuickBooks Subscription Has Lapsed?


The following are the prominent causes that might harshly impact your application and must be eliminated soon.

  • If your QB Desktop version might be discontinued by Intuit.

  • When your Internet Explorer setting is incorrectly configured, that results in poor network connectivity.

  • Sometimes, QB Desktop might not renew your subscription because you didn't update your latest credit card details.

  • When there are installation problems in the QB Desktop.

  • If the Product and License information file gets damaged or corrupted.

  • One of the common reasons is if you forgot to update the QB application to its recent release.


Helpful Solution to Remove QuickBooks Desktop Subscription Has Lapsed Issue


The following are the two troubleshooting solutions for you. These methods help ease the burden of the troubles you face due to this issue.


Solution 1: Updating your Payment Details


You must always update your billing information in QuickBooks if you have modified your business accounts or credit card details, or you might face a subscription has lapsed warning.

  • Initially, as an admin user, log in to the CAMPS. Customer Account Management Portal (CAMPS) keeps the info. about your account maintenance. Additionally, you can update

  • your payment method and manage the purchased products as well as a subscription.

  • Then, click on the option for QB Desktop under the Products and Services section.

  • Then, click on Edit under the Billing Information section.

  • Now, go on & update your payment details and choose Save & Close option.

  • Proceed and launch the QB software.

  • Select the Help tab, and from there, choose the section of Manage My License.

  • At last, choose the option of Sync License Data Online.


Solution 2: Your Product and License File Must be Restored


There is a file called the product registration file that contains all the license & product information in the system. If you have been hit by a QB subscription lapsed issue, it might be because the file is damaged. To restore the file, follow the below steps.

  • Now, as you exit from the QB program, go to the Start tab and click on it.

  • Then, under the tab, type Run and hit Enter.

  • Now, in the C drive, type: \ProgramData\Intuit\Entitlement Client\v8, then press Enter.

  • However, if the above action does not open the folder, then again type:\ProgramData\Intuit\Entitlement Client\v6.

  • As you find EntitlementDataStore.ecml file instantly right-click on it.

  • Proceed and click on the Delete option and choose Yes to confirm the command.

  • Further, open the QB and then the company file.

  • In the end, again register the QB Desktop with the product and license info.by following the given instructions.

Conclusion


We completely get you as a QB user, as the error of QuickBooks Subscription Has Lapsed might create a stressful situation. In that case, the above-suggested solutions do not work for you, contact us at +1-855-856-0042. Talk with the professionals and get the appropriate assistance.


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